Terms of Service and Privacy

At Lignin Industries, we are committed to safeguarding the personal data of individuals who use our online services and website. This Privacy Policy outlines how we collect, use, and manage personal information obtained through our online platforms and web-based applications (collectively referred to as the “Services”). In relation to this data, Lignin Industries acts as a data controller in accordance with EU data protection laws.

Some of our services may be governed by a separate privacy policy. When a different privacy policy applies to a particular service, it will be made available on the relevant website or provided in conjunction with the specific service.

This Privacy Policy details the types of data we process, the methods we employ, and how data subjects, such as Users, can exercise their rights (e.g., right to object, right of access).

Our Privacy Policy may be updated periodically to reflect changes in our data processing practices or other reasons. The latest version will always be available on our website. We will notify Users of any substantial changes that may reduce their rights under this policy.

This policy only pertains to data processing conducted by Lignin Industries. We are not responsible for the privacy practices of third parties, even when our Services include links to their websites or services. Lignin Industries disclaims all liability for the actions of third parties.

We value privacy, security, and online safety, and we handle all personal data with care, adhering to applicable laws and regulations.

1. COMPANY’S CONTACT DETAILS

Name: Lignin Industries AB

Company ID: 559103-6743

Address: Rubanksgatan 9, 74171 Knivsta, Sweden

E-mail address: contact@lignin.se

Website: www.lignin.se

2. PERSONAL DATA PROCESSED AND SOURCES OF DATA

We collect two types of information from Users: User Data and Technical Data. Although Technical Data is typically non-identifiable, it may be possible to identify individuals when combined with User Data. In such cases, we treat the combined data as personal data under applicable laws.

When Users interact with our Services, Lignin Industries may collect the following User Data: (i) first and last name; (ii) e-mail address; (iii) phone number; (iv) organization name and details; (v) information provided when rating our Services or giving feedback; and (vi) any other personal data Users may voluntarily provide. The specific User Data collected varies depending on the Service used. User Data is sourced directly from Users or from technical platforms.

Technical Data may include, but is not limited to: (i) User’s IP address; (ii) browser type and version; (iii) preferred language; (iv) geographical location based on IP address or device technologies such as GPS, wireless, or Bluetooth; (v) operating system and platform; (vi) the full URL clickstream to, through, and from our Services, including date and time; and (vii) areas of our Services visited.

Google Analytics:
Our Services use web analytics services like Google Analytics to compile Technical Data, generate reports on visitor usage, and help us enhance our Services. For more information, please visit Google Analytics.

HubSpot:
Our Services utilize HubSpot for tracking and analysing website traffic and visitor data. For more information about HubSpot’s privacy practices, please visit HubSpot’s Data Privacy page.

3. PURPOSES AND LEGITIMATE GROUNDS FOR PROCESSING OF PERSONAL DATA

Purposes

  • Providing Services and Fulfilling Contractual Obligations:
    We process personal data primarily to offer and maintain our Services and to conduct our business. This includes processing data to provide essential functionalities and to meet our contractual obligations to Users.

  • Customer Communication:
    We may use personal data to communicate with Users regarding our Services and inform them of any changes. Additionally, data may be used for research and analysis to improve our Services.

  • Quality Improvement and Trend Analysis:
    We may process usage data to enhance the quality of our Services by analysing trends. Whenever possible, this is done using aggregated, non-identifiable data.

  • Statistical and Analytical Purposes:
    We may collect and use Technical Data and other anonymous data to generate reports and statistics, which may be shared with customers and Users. These reports do not include personal data.

  • Other Legitimate Purposes:
    We may process personal data for direct marketing purposes, such as sending newsletters or similar materials. Users can unsubscribe at any time.

In some cases, Users may be asked to consent to the processing of their data. Users have the right to withdraw consent at any time.

4. TRANSFER TO COUNTRIES OUTSIDE EUROPE

The data processed through our investor and founder service platform is stored within the EU/EEA. For certain website functions, we utilize service providers located in various geographical regions, such as Google Analytics and HubSpot. Therefore, personal data may be transferred to or accessed from locations outside the European Economic Area or the User’s home country. We take steps to ensure that personal data receives adequate protection in these jurisdictions, often through agreements based on the Standard Contractual Clauses or similar arrangements.

For more information about data transfers, please contact us using the details provided in this Privacy Policy.

5. RECIPIENTS

Lignin Industries shares personal data within its organization only when necessary to perform and develop our Services.

We do not share personal data with third parties outside of Lignin Industries unless one of the following conditions applies:

  • To Fulfill Purposes Outlined in this Policy:
    Third parties may access personal data as necessary to perform the Services. We ensure that any such third parties process personal data exclusively for the purposes specified in this Privacy Policy and in compliance with applicable laws.

  • For Legal Reasons:
    We may disclose personal data to third parties if required by law, regulation, or court order, or if necessary to detect, prevent, or address fraud, security, or technical issues, or to protect the interests of Lignin Industries, its Users, or the public.

  • To Authorized Service Providers:
    We may share personal data with authorized service providers who perform services for us. These providers are contractually obligated to protect personal data and comply with privacy and security standards.

  • For Legitimate Reasons:
    If Lignin Industries is involved in a merger, acquisition, or asset sale, personal data may be transferred to the relevant third party. We will continue to ensure the confidentiality of personal data and will notify affected Users as soon as possible.

  • With Explicit Consent:
    We may share personal data with third parties outside Lignin Industries with the User’s explicit consent.

Given the nature of our Services, personal data may be shared with Lignin Industries customers. When a customer searches for potential employees, only certain data, such as title, domicile, and competencies, are visible until the User consents to the transfer of additional personal data.

 6. STORAGE PERIOD

Lignin Industries retains personal data only for as long as legally permitted and necessary for the purposes of providing the Services. The retention period varies depending on the type of data and the purposes of processing.

Typically, personal data is retained as long as the User is a registered subscriber or user of our Services, and for a period thereafter as required or permitted by law, or necessary for internal purposes.

In general, personal data is deleted within a reasonable time after the User ceases to use our Services or upon the User’s request for deletion.

7. USERS RIGHTS

  • Right to Access:
    Users have the right to access the personal data that Lignin Industries holds about them. This includes the right to know what data has been collected and for what purposes.

  • Right to Withdraw Consent:
    Users may withdraw their consent to data processing at any time, which may limit their ability to use some of our Services.

  • Right to Rectification:
    Users have the right to request corrections or updates to inaccurate, incomplete, outdated, or unnecessary personal data.

  • Right to Erasure:
    Users may request the deletion of their personal data. Lignin Industries will comply unless there is a legitimate reason to retain the data. Residual copies may exist on backup systems but will be deleted as soon as possible.

  • Right to Object:
    Users may object to certain processing activities if the data is processed for purposes other than providing Services or legal obligations. Users can also object to further processing after consent has been given, which may reduce the availability of some Services.

  • Right to Restriction of Processing:
    Users can request that Lignin Industries restrict certain processing activities, although this may limit the functionality of some Services.

  • Right to Data Portability:

Users have the right to receive their personal data in a structured, commonly used format and to transfer it to another party.

How to use the rights

Users can exercise these rights by sending a letter or email to the addresses provided in this policy, including their name, address, phone number, and a copy of a valid ID. Additional information may be required to confirm the User’s identity. Requests that are excessively repetitive, unreasonable, or unfounded may be rejected.

8. LODGING A COMPLAINT

If a User believes that Lignin Industries is not processing personal data in accordance with applicable data protection laws, they may file a complaint with the relevant local data protection authority.

9. INFORMATION SECURITY

Lignin Industries takes responsibility for protecting its platform and data with the best possible solutions. We implement appropriate security measures to prevent unauthorized access, alteration, disclosure, or destruction of personal data.

If a security breach occurs that could negatively impact Users’ privacy, we will notify the affected parties and relevant authorities as required by law as soon as possible.

For more information, contact:

Email: contact@lignin.se